This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.



Your Practice Needs You

What is a patient participation group (PPG)?

  • A PPG is a group of volunteers (registered patients) who work in partnership with their practice to 
  • Offer the patient perspective on the services that are provided
  • Helping shape and improve service to patients and needs of different communities
  • Improve communication between The Colne Practice and its patients
  • Encourage patients to take more responsibility for their health
  • Help organise health promotion information and events
  • Gather feedback from patients
  • Provide practical support to help implement change
  • Find out about national issues and changes to the NHS
  • Make a positive difference to both patients and the practice
  • The PPG would meet with the practice manager and key lead staff regularly.

What should the PPG be?

  • Self-organised and patient led
  • Confident in its ability to challenge the practice
  • Able to have an open dialogue with the practice through the Practice Manager or Head of Reception

What the PPG should not be?

  • A forum for complaints
  • A doctor’s fan club
  • A time-consuming activity for practice staff

Benefits to the Patients

  • Patients will be more responsible for and take an active interest in their own health.
  • Patients will have a better understanding and knowledge of the practice and its staff and how it must operate within the structure of the NHS. 
  • Patients will have a forum to for positive ideas and voicing concerns. 
  • PPGs can offer some peer support to patients in managing their conditions, making healthy choices and accessing information

Benefits to the Surgery

  • The practice will be able to plan services jointly with patients
  • Get closer to the community for whom they care
  • Help patients with non-medical and social care issues
  • Get help from patients to meet targets and objectives
  • Have a forum to voice ideas and concerns

Please ask at reception for further information

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website