This practice adopts the NHS zero tolerance approach in the event of violence or abuse from a patient. Such behaviour will result in the patient being removed from the practice list and the Registration Department being informed.
This practice supports and adheres to the NHS core principles contained in Chapter 1 of the NHS publication ‘Your Guide to the NHS’. Patients are asked to support and adhere to the guidance ‘Your commitment to the NHS’ in Chapter 2.
A copy of the guide is available from Reception.